Master Schedule Building Workshop (MSBW) FAQs
Many of the commonly asked questions regarding MSBW are listed below. If your question is not addressed, please email msbw@powerschool.com.
Workshop Information
For exclusive workshops, we're happy to develop a 2-day schedule that works with your team. For our regional workshops, our typical schedule is as follows:
- 8:00 AMRegistration (zoom begins for online events)
- 8:30 AMClass begins
- 10:00 AM15 minute break
- 11:30 AMLunch for 1 hour
- 2:00 PM15 minute break
- 4:00 PMEnd
We don't have a PowerSchool product. Is this workshop appropriate for us?
Yes, this workshop is for everyone involved in the scheduling process, whether using a student information system, a spreadsheet, paper/pen, or the gymnasium floor.
What software will you be using at this workshop?
This workshop is not software specific. We discuss principles and concepts. For online workshops, we'll access a specific website to practice what we've learned through a practicum activity.
Will block, teams, middle school, and other unique scheduling scenarios be discussed?
Yes! While the workshop is not devoted to any specific scenarios, the impact of each when building a sound master schedule will be discussed.
Will I need a laptop for this workshop?
Yes, you will want to bring a laptop or other device to access the digital interactive exercise, but we will not be accessing any specific SIS solution during this workshop. If you have any questions regarding laptop technical requirements, please email msbw@powerschool.com.
Am I responsible for making my own hotel reservations for an onsite workshop?
Yes.
Are any meals included in the cost of the workshop?
No. Meals are not included with an MSBW training.
I'm interested in an exclusive workshop for my team? How do I request more information?
To request an exclusive workshop for your team, you can email msbw@powerschool.com or complete our MSBW Exclusive Event Questionnaire.
We would love to hold a regional onsite workshop at your location. You can email msbw@powerschool.com or complete our MSBW Regional Host Event Questionnaire.
Registration, Payment, and Cancellation
How do I know if I'm confirmed as a participant?
You will receive a confirmation email once your registration is confirmed. If you have any questions, please email msbw@powerschool.com. You will also receive an email from the trainer 1-2 days prior to the workshop with detailed instructions and resources.
I've received notification that I'm on a waiting list. When will I know if I can attend?
If we have an opening, we will contact you via email.
What should I do if I've registered for the wrong location or date?
Go ahead and register for the correct location/date. Then email msbw@powerschool.com and we will cancel the incorrect registration.
How do I register multiple people?
Please submit a separate online registration for each person.
What forms of payment do you accept?
Once we receive your registration, we will email you a quote. You can return the signed quote to msbw@powerschool.com; or you can submit a purchase order that contains your quote number. Upon receipt, we will confirm your registration. An invoice will be sent to the billing contact for your organization.
Can I pay for my registration with a credit card?
Once your registration is confirmed, we will send an invoice to the billing contact for your organization that contains a link to pay via credit card.
What is the cancellation policy?
If you cancel your registration to this event less than fourteen (14) days before the occurrence of said event, you shall pay a cancellation charge equal to fifty percent (50%) of the services fee and any non-refundable expenses incurred by PowerSchool in preparation for this event. PowerSchool is not responsible for expenses related to this training event, nor expenses incurred by participants. If you cannot attend and do not cancel your request, you will be responsible for the full registration fee. Substitutions may be made at any time.
How do I cancel my registration?
Cancellation requests must be submitted in writing. Please email msbw@powerschool.com with the registrant information and we will cancel the registration.
Can I reschedule to a different date or location?
We understand that plans change. If you are unable to attend the selected dates, we are happy to move your registration to a future event.